Feedback Board

Does this app show you a map of your walk after you finish which you can look back on to see all the various places you have walked to?

Yes! Open the Activity screen and tap any workout. The detail view shows a map of your route, so you can look back at all your past walks anytime

Hi, my route isn’t showing though I enabled everything about location and gps in my settings. But it doesn’t load maps and just show number of steps instead of road. I tried turning on and off, but it doesn’t work

Hi there! I just started using GetSteps and loved the interface a ton so I purchased Pro to be able to use the widgets. However, I’m noticing that my steps won’t update on the widgets unless I open the app to force refresh. This kind of defeats the purpose of paying for Pro if one of the features isn’t useful. This has also caused the lack of notifications to let me know that I’ve hit my goal of the day or to remind me to keep taking steps during the day.

Thanks for the feedback! Could you check if Background App Refresh is enabled for Steps? Go to Settings → General → Background App Refresh and make sure it's turned on both globally and for Steps. This allows the widget to fetch updated data in the background. Let me know if the issue persists after enabling it!

Guten Tag Auf einmal ist die Anzeige auf der Apple Watch verschwunden. wenn ich die Lehrerstelle berühre, erscheinen meine Schritte.

Health app shows more than the 10k objetive steps and on latest updates a lot of those days keep showing less of that. I tried resetting the heath data and keep the same issue. This breaks my 188 day record

Sorry this broke your 188-day record — that’s on us to sort out. Apple Health and Steps can show different daily totals, especially with iPhone + Watch. Could you email support@getsteps.app with 2 screenshots of the same day that Health shows over 10,000 but Steps shows under: (1) Apple Health → Browse → Steps → that day, the big daily total, (2) the same day open in Steps. If you can, also send Health → Browse → Steps → Data Sources & Access. I’ll compare them and get this fixed.

I noticed that in the Activities section, the heart rate zone summary seems to be shifted when doing cardio workouts like cross training. On my Apple Watch, the zones are shown correctly, but in the app, Apple Watch Zone 1 is shown as Zone 2, Zone 2 as Zone 3, and so on. Also, when you select a cardio workout from the gym, it shows 0 km because you are running or cycling on the spot. Would it be possible to adjust this as well? It would be great if these things could be fixed in a future update. I really like the app and use it every day with the Pro version, so I would really appreciate it. Thank you for the great app!

Hi, Thank you for the kind words, and for taking the time to write this up so clearly. I’m really glad you use Steps every day. You’re right that the heart rate zones look shifted. On Apple Watch, Zone 1 through Zone 5 are the five named training zones, and heart rates below Zone 1 are treated separately. In the app, that extra lower band may be labeled Zone 1, which would push everything up by one: Watch Zone 1 appearing as Zone 2, Zone 2 as Zone 3, and so on. To confirm that’s what you’re seeing, could you send two screenshots from the same workout? 1. The heart rate zone summary on Apple Watch 2. The zone breakdown for that workout in Steps, on the Activities screen That way I can match the labels and ranges side by side. Thanks again for flagging this, and for being a Pro subscriber. Best, Hieu support@getsteps.app

I don’t appreciate the name calling in your notifications. You assume laziness! You have no idea what is happening in a person’s life!!!That’s not encouraging! I to turned off daily reminders!

Hi. You're right — those reminders had no business assuming laziness. In the latest update, Settings → Notifications has a Humor slider; set it to Kind if you ever turn daily reminders back on.

Only problem is that it shows my route and steps as i take them, but as soon as I end it it says 'couldnt load map data' and for some reason reduces my steps? for example i did over 2000 today in a walk and it told me that, but then when I ended it the route disappeared and it told me I did 900ish

Hi, the map’s route line on activity detail screen never show on my side, sometime I would like to see the walk/run route of myseft but didn’t see it

Frankly I am Disappointed I have no idea how this app even records my steps. I walk at least a mile and a half every evening and it has never been recorded. If I have a request it is this: how do I start this app to record my step?

Thanks for the honest feedback. There is nothing to start: your iPhone counts steps automatically all day, and Steps just reads that data from Apple Health, which is what keeps it private. If your walks are missing, the app has not been granted read access, so go to Settings > Health > Data Access & Devices, find Steps in the app list, and turn on Steps and Walking + Running Distance. Reopen the app and your full history, including every evening walk so far, should appear right away. If it is still empty, email me at support@getsteps.app and I will sort it out with you personally.

Ability to change the AVERAGE STEPS to YEARLY (or custom). I walked very few steps 3-4 years ago. Because of that my average is very low, at around 3k. That number doesn’t make sense.

I use the widgets often to see my steps count. But it seem kinda slow to update. Most of the time when I walked a lot I still see 0 steps until I open the app to “refresh” it. This doesn’t happen for widgets from other walk apps that I use. For context, I add widgets on the Today view and the Lockscreen above the clock.

You shouldn’t be sending messages calling people couch potatoes as motivation. It just made me delete the app.

The app usually shows 0 steps randomly.

Custom app background - It would be nice if the main card could be liquid glass and the page could have a custom image as the background. Similar to how the Apple weather or home apps work.

Can you create an Apple Watch compilation showing only the steps and below the kilometers or miles walked?

While doing a workout with Steps app, I would like to see as well how much steps I did with this workout as well I want to see the current steps doing while tracking

I sincerely hope that other AI coach access solutions can be provided, because Apple Smart cannot be used in many regions. Your app is very good, and friends from many countries and regions want to use it. Thank you again for your excellent work!

I am currently seeing an indoor cycling workout being included in my history which is causing my fastest time to be irrelevant because it’s a cycling workout.

I use a garmin watch and the path is not synchronized with apple health so I can’t see it here. It would be great to be able to sync with garmin connect or Strava !

Sometimes, if the app is not opened for a long period during the day and a new day starts in the meantime, the app does not correctly register the steps from the previous day. For example, it may show only 4,000 steps while Apple Health reports 7,000 steps for that same day. The steps need to be manually re-synced from Health to appear correctly. I really like the app, but unfortunately this is a serious bug because it directly affects the core functionality of the application. It should be treated as a top-priority and urgent issue to fix.

I want to report a bug with the workouts, if you are recording a workout with Apple Watch and during the workout midnight passes some steps from the previous day (the one where the workout started) if the app was closed are lost and are not recorded at least not to synchronise the data from health again and in that case the unregistered steps are restored correctly

Hi! First off I want to say I think this app is incredibly impressive, especially coming from a team of just two people. The only thing I’m really missing is the ability to start and track a workout solely from and on the watch, regardless of the phone connection. Is that something being considered? (I realize I can start a workout from the built in fitness app, but for various reasons I don’t like that app and have uninstalled it) Cheers!

Hi,I noticed a UI layout issue on iPhone SE devices (iPhone SE3 for me). The motivational text overlaps with the step chart on the Steps page, making part of the chart difficult to see. It seems the layout isn’t adapting correctly to smaller screen sizes.

Strength workout tries to show route even though there isn’t any.

Would be good to have a Celsius / Fahrenheit toggle

I keep getting this error on my activities 😕 “We couldn't find route data for this workout.”

Insights view seems to be a little bit laggy on iPhone 13 Pro, maybe it would need some performance adjustment?

WE NEED WIDGET IN DEFAULT AND LIQUID GLASS AND TRANSPARENCY WIDGET

Thanks for the feedback! Steps already supports the new Liquid Glass design and transparent widgets on iOS 26, so I’d love to better understand what issue you’re seeing. Could you send a screenshot of the widget, along with your iPhone model and iOS version, to support@getsteps.app? That would help me investigate and improve it. Thanks!

Crashing when pressing the streaks button. Latest iOS version

I was wondering if it would be possible to make it so I can delete a workout recorded in the app. I started a few workouts to test how it works, but now they show up in my history. I have deleted the workouts in apple health, but can’t seem to get them to not show up in the app.

If you don’t check in daily, historical will not show unless you check that date. Say I don’t look at app for 2 days. Those days show as blank on widgets until I open app and load week/month view

Is there a way to share the steps of a day like an activity? That would be fantastic. Thanks for the great app!!!

The push messages throughout the day are motivating, but they are all in English even though German is selected. Can this be adjusted, or is this intended?

it would be nice to perhaps get an estimated steps per kilometer, based on previous data. Ones you have that, you could say(also based on previous data) “go for a x min walk to get you last x steps if the day in” But mainly I want to say on average how many steps I take per kilometer(or mile) Thanks for a great app!

It would be useful as the stepboard enlarges to have a button to scroll to your position or something like that to find yourself immediately

I tried to send you an email via the support address, but it didn’t work. I wanted to report that the Apple integration is no longer working and the app cannot be installed

Hi, thanks for the report and sorry for the trouble! Unfortunately your email didn't reach us and I don't have a way to contact you back from this feedback — could you resend it to support@getsteps.app with your device/iOS version and any error message or screenshot from the Apple integration? That'll help me track down the issue quickly. Thanks!

Hello. I really like the app, but sometimes when I don’t open it, it doesn’t count my steps for that day, and I’ve already lost my streak because of that. In other apps, even if I don’t open them, the streak continues. Please, is there a way to fix this? Thank you.

Hi! Thanks so much for the kind words and for reporting this — you're absolutely right, and I'm sorry it cost you your streak. You shouldn't have to open the app to keep your streak going. The app does read your steps from Apple Health in the background, but iOS doesn't always wake the app on schedule (especially if you haven't opened it in a while), and when that happens a day can get skipped even though Apple Health has your steps. I've just fixed this in the next update: the app will now automatically check Apple Health for any missed days whenever it opens or gets woken in the background, so your streak stays intact even on days you don't open the app — just like you'd expect. In the meantime, if you ever notice a day missing, you can tap Settings → Re-sync Apple Health Data to pull everything back in from Apple Health. Really appreciate you taking the time to write in — it genuinely helps make the app better. 🙏

Could you please add the possibility to set the weekly step goal as average steps from last week.

I want to report what I think is a bug, in a day the steps taken during an outdoor walking session were not added, the session is there and has been detected but the steps were not added to the total, the only way to solve was to re-sync health data in settings

Notifications are displaying metric even though settings is imperial

Really a good app, I am really inspired to walk when using Step. The calendar screen seems really laggy when scrolling. I use an iPhone 16 Pro

It would be nice to have a screen with the graphs to be able to compare the total steps and the distance of each year without having to change year by year. I think it shouldn’t be particularly complicated.

The morning/midday/evening notifications EVERY DAY, are very annoying. I would love a setting where I could turn those off but keep the goal reached notification. I had to turn notifications off because of them. Great app!

Phone widget not refreshing unless clicking on them.

Thanks for the feedback! Could you check if Background App Refresh is enabled for Steps? Go to Settings → General → Background App Refresh and make sure it's turned on both globally and for Steps. This allows the widget to fetch updated data in the background. Let me know if the issue persists after enabling it!

Maybe adding Siri support? „Hey Siri, ask get steps how many steps are left?“ „Hey Siri, ask get steps how much steps I have?“

Thanks for the suggestion! We actually already support this — Siri works out of the box with Steps, no setup needed. You can say things like "Hey Siri, get my steps from Steps" or "How many steps today in Steps." You can also add the shortcut to the Shortcuts app for custom automations. More details here: [https://getsteps.app/docs/features/siri-shortcuts](https://getsteps.app/docs/features/siri-shortcuts)

Hey, on the streaks page, could the total number 1110K be fixed into a better, more readable number like 1.11m or just flat out 1,110,000? Idk, the K is crazy work. Thank you.

There appears to be family sharing of the subscription, but we can’t even compete with our own family members and friends. It would be incredible if we could add other users as friends and have our own daily “tournament board” to determine the daily winner. To summarize, we should be able to create usernames, add friends, and compete against them all. Love the app and keep cooking!

First of all, I really like the app. Compared to other step apps, it seems to show fewer steps — are Apple Watch data also included here?

Thanks for your kind words! Yes, Steps includes Apple Watch data via Apple Health. If the count looks lower, it’s likely a sync delay between your Watch and iPhone. Please make sure Background App Refresh is enabled to keep data updated. Let me know if it still seems off.

I have background app refresh enabled but the widget steps count does not automatically real-time update, unless I open the app and force it to manually update.

The swiping between 2 days feels very sluggish and slow, and my swipes don’t always get recognised for some reason

Thanks for the feedback! Could you send a screen recording showing the sluggish swiping to support@getsteps.app? That would help us diagnose the issue much faster. Thanks!

Add ability to pause goal for the day or take a break due to injury on Home Screen.

Das Widget ist immer noch auf Englisch, obwohl die gesamte App auf Deutsch umgestellt ist. Es wäre gut, wenn das Widget ebenfalls auf Deutsch wäre.

Ich sehe keine gelaufen Schritte. Auch ein Synchronisieren brachte keine Schritte. Habe die App noch einmal neu installiert und das Probeabo abgeschlossen: keine Schritte.

Danke für dein Feedback. Steps liest deine Schrittanzahl direkt aus der Apple Health App. Während des Onboardings musst du der App die **Health-Berechtigungen** erteilen, damit Steps auf deine Schritt-Daten zugreifen kann. Bitte prüfe Folgendes: 1. Öffne die **Health App** 2. Tippe auf dein Profil → **Apps** 3. Wähle **Steps** 4. Aktiviere unter **Lesen erlauben** die Option **Schritte** Nachdem du die Berechtigung aktiviert hast, kehre zur App zurück und aktualisiere sie oder öffne sie erneut. Falls das Problem weiterhin besteht, kontaktiere uns bitte unter support@getsteps.app – wir helfen dir gerne weiter.

Es werden mir keine Schritte angezeigt, ich habe bereits eine Neueinrichtung versucht. Nur gut, dass ich noch eine andere, funktionierende App installiert habe!

Danke für dein Feedback. Steps liest deine Schrittanzahl direkt aus der Apple Health App. Während des Onboardings musst du der App die **Health-Berechtigungen** erteilen, damit Steps auf deine Schritt-Daten zugreifen kann. Bitte prüfe Folgendes: 1. Öffne die **Health App** 2. Tippe auf dein Profil → **Apps** 3. Wähle **Steps** 4. Aktiviere unter **Lesen erlauben** die Option **Schritte** Nachdem du die Berechtigung aktiviert hast, kehre zur App zurück und aktualisiere sie oder öffne sie erneut. Falls das Problem weiterhin besteht, kontaktiere uns bitte unter support@getsteps.app – wir helfen dir gerne weiter.

Hi, I‘m a Pro-subscriber but I can only see steps from 2026 an 2025. There is data back to 2018 in the health-App. I‘ve also started a new sync with health but I doesn‘t help.

Kann man die Daten aus dem Schrittzähler importieren? Wenn ja, wie geht das?

Danke für die Nachricht! Welchen Schrittzähler benutzen Sie? Bitte senden Sie die Details an support@getsteps.app, dann schaue ich, ob ein Import möglich ist.

Die einzelenen Workouts brauchen definitiv die Anzeige über die Schritt. Love The App!

No imperial measurement option on Apple Watch app/widget. Should be easy! Thanks so much.

the design of the daily step count widget is why I got it! I wish there were different color options for the progress outline other than orange.

Widgets not updating after latest release

Step count not updating properly. Love your app. The issue I am facing is the step count doesn't update properly. Especially even if I press the refresh button it doesn't update immediately, but rather after maybe 15 20 mins. Hence if I am at around 9500 steps and it’s 11.45 pm even if I complete the steps by walking for 15 mins it doesn't update, even after pressing the refresh button and at 00.00 the day changes and the previous days still remains at 9500. I have lost a few streaks because of this.

Hey, would love a feature where certain apps stay locked until I hit a daily step goal. E.g. unlocking Instagram or TikTok only after 8k steps. Feels super aligned with GetSteps and would be a really strong motivation tool

There send to be a bug that started happening only recently. Which is that the step widget is not updating automatically, and sometimes it doesn’t even update when I interact with it to open the app

I’ve been using the Steps app for almost 3 months and love it. One small issue: when I increase my daily step goal (e.g., from 8k to 9k), it resets my streak. It would be great if the app allowed progressive goal increases (8k → 9k → 10k) without breaking a long streak, so users can improve without being penalized. I think many users would really appreciate this!

Please add support for an iOS shortcut action to receive today’s current steps. I’d like to build out an automation based on today’s step count, and would love to use your apps data as the source of truth.

Step count from activity is not syncing properly

Purtroppo su iOS il meteo si sovrappone alle icone delle impostazioni

Puoi inviarci uno screenshot che mostri il problema all’indirizzo support@getsteps.app così possiamo analizzarlo e risolverlo?

Family share option of the subscription

What do you think about having the ability to set up a goal, for example 4.500.000 steps with a progress bar and maybe additional information like how much steps per day are needed including the current steps to reach the target and a visualisation if on target or getting off

Would be so good to have support for hiking activity.

Suggestion: Add a small, non-intrusive celebratory animation when a user reaches or exceeds their daily step goal (e.g., confetti, balloons, or a short “Goal achieved” message). This would provide an immediate sense of reward and boost daily motivation. Many users would likely appreciate this enhancement.

hey a small request for the steps app, I feel like the streaks portion can be heavily improved upon in a sense make it more popping, fun, gamifying etc not sure but it’s so small and plain right now

Ciao, ho notato che nell’app Steps i dati vengono visualizzati solo fino al 24 agosto, nonostante nell’app Salute siano presenti informazioni precedenti a quella data. Inoltre, nel calendario di Steps vengono mostrati solo gli ultimi tre mesi. Volevo chiedere se questo comportamento è normale o se potrebbe trattarsi di un bug. Se fosse un problema, sarebbe possibile risolverlo in modo da visualizzare tutti i dati disponibili su Salute? Grazie mille per l’attenzione!

Ciao, Grazie per avermi contattato e per la spiegazione dettagliata. Quello che vedi è il comportamento previsto. Nella versione gratuita di Steps, i dati storici sono limitati agli ultimi mesi. L'accesso alla cronologia estesa e ai dati Salute più vecchi è disponibile con il piano Pro, che sblocca informazioni cronologiche complete sincronizzate da Apple Salute. Se esegui l'upgrade a Pro, i dati passati disponibili in Salute diventeranno visibili automaticamente. Fammi sapere se qualcosa non va dopo l'upgrade o se hai altre domande.

More tabs/information on Apple Watch app

Quando si esporta la foto del percorso si potrebbe fare video del percorso tipo HUAWEI???grazie

Grazie per aver condiviso il tuo feedback. Stiamo lavorando costantemente per migliorare l’app e aggiungere nuove funzionalità, e questa è già presente nella nostra roadmap. C’è qualcos’altro che ti ha portato a valutare l’app con 4 stelle? Apprezzeremmo molto se potessi aggiornare la valutazione a 5 stelle una volta che sarai soddisfatto. Grazie

is there another chance to quickly switch between the day-week-month view after the latest update? I have to go through the settings now

Is the implementation of an export in the format . GPX feasible?

Apple Watch widget sometimes doesn’t sync

Showing the weekly average steps in the week view.

Hi, thanks for your feedback. In the Week view, tap the ∑ icon at the top right of the Steps card to display the weekly average. Tap the A icon again to switch back to the total steps for the week. Thanks again for using the app, and let me know if you have any other questions.

Please add a sync button in the widget's top-right corner to synchronize the steps. I need to tap on the widget and see the app

Comparison for typical day in a week or average daily vs current steps.

Black Friday deal for annual or lifetime

Hi, you can use code BLACKFRIDAY to redeem 33% discount for lifetime plan. Let me know if you have any issue. Thanks!

The imperial/metric switch works for distances, but it is not working for weather units. I have it set to imperial and the weather on my post-workout recap is shown in Celsius.

Hi, this issue is fixed in the latest version. Kindly update your app and try again

Please add Italian language support. It would make the app much easier and more enjoyable for Italian users. Thank you

Any possibility of putting the weather/legal hidden somewhere eles e? Would try up the general app aesthetic in my opninion

Hi, you can hide the weather information by turning off the “Show weather” option in the Settings screen.

Hi, I really enjoy using the app, but I’ve noticed a couple of performance issues: • When navigating the menus at the bottom, the Liquid Glass effect causes some lag and makes transitions feel less smooth. • In Dark Mode, when opening the app, it first flashes in Light Mode before switching to dark. This transition also feels a bit laggy. It would be great if these could be optimized for a smoother experience. Thank you!

Reset onboarding should have a popup. I accidentally clicked on it and it immediately restarted for me without warning.

Way too many notifications cuh 😭 once every hour is mad

IF POSSIBLE LIQUID GLASS WIDGET WE NEED IN WIDGET WE NEED LIVE TIME EITH SECONDS IN TOP OF THE EIFGET

Hey there! The current widget should already have the liquid-glass look. If you’re seeing something different, could you share a quick screenshot (or describe what you’re seeing) so I can double check things on my end?

GIVE SUPPORT FOR EARLY BIRD USER LIFE TIME FREE OR PRICE RADUCTION SIR PLEASE

Thanks a ton for supporting Steps and reaching out! I totally get where you’re coming from. Right now I’m not able to offer lifetime free access or an extra price cut—ongoing subscriptions are what keep the app growing and let me ship new things for everyone. The good news is that the current pricing is already intentionally affordable, and I’ll continue to make sure it stays a fair value for what the app delivers.

Would it be possible to also show flights of stairs.

You walk as long as you can. But sometimes the body won't listen. For some, your heart will stop. For others, your brain. And the blood will flow... suddenly. There's one winner and no finish line.

Thank you for sharing such a poetic reflection. It’s a powerful reminder that our bodies and minds have their own limits, and that life is not a race with a clear finish line. We appreciate you taking the time to write something so moving. Wishing you strength and well-being on your journey.

Clicking home should move to current day

Step counter complication on the apple watch is not refreshing unless I click on it.

Just saw a massive v1.5update, which amongst other things introduced subscription plans, can we have a lifetime option please?

Thanks for the suggestion! A one-time Lifetime plan is coming in the next update. Appreciate your support and stay tuned!

FOR EARLY BIRD USER YOU CAN SUPPORT LIFE TIME FREE PLEASE

Thank you for being an early supporter! We don’t have a lifetime‑free option or early‑bird discounts. We value your feedback, please keep it coming as we continue to improve the app.

Different background color or theme options

multi language support for international users

Thanks for the suggestion! Multi-language support is definitely on our roadmap. Which language would you like us to add first? If you have several in mind, please list them in priority order and share your device/region to help us plan.

Add ability to create workouts within the app instead of solely relying on it to parse from other apps.

Hi, we added a dedicated Workouts tab that lets you begin a workout instantly with Live Activity and Dynamic Island updates

Please add a Mac menu bar app or some API so I can create a Raycast extension 🙏🙏

Thanks for the idea! We currently support iOS and watchOS only, so a native macOS menu bar app isn’t available. As a workaround, you can place our iOS widget right on your Mac desktop. - On your Mac: System Settings > Desktop & Dock > Widgets > turn on “Use iPhone widgets”. - Right‑click your desktop > Edit Widgets > search “Steps” > add your preferred widget. Requirements: macOS Sonoma or later, iOS 17 or later, same Apple ID on both devices, and Bluetooth/Wi‑Fi enabled.

Mark days goals reached in day view. For example change date orange or add star.

Step goal reached notification alerts

Show the streaks counts of goal achieved

I would like to see Heart rates to my workouts

Please add a tab for custom workout with names description and type of workout

Liquid Glass Icon for the app on the Home Screen, so the background can be transparent.

This is actually a bug notice. In v1.3.1, when show distance is switched on, both kilometers and miles show zero distance, even after 300+ steps. No other method found to notify of this bug.

Hi, thanks for reporting this issue. It should be resolved in the latest version (1.4). If you encounter it again, feel free to submit another feedback. Thanks!

Could you potentially experiment with showing the weather conditions somewhere on the homepage?

Liquid Glass Redesign to match all Os26

Just add a function to launch an activity (walking in this case) that calculates the route, altitude difference, time, km, etc.

Hi, we added a dedicated Workouts tab that lets you begin a workout instantly with Live Activity and Dynamic Island updates

Apple Watch widget

Swipe between days by swiping on the main step card.

Could you please add an average daily step count for each week? The average shows my real daily effort. To be honest, the weekly total does not tell me much. I train for steady work, not just one big day. I also want numbers I can compare week to week without extra math. Thank you for considering this.

Welcome to the Feedback Board. Have a feature request? Feel free to share it with us!

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